Culture Collections continues to support Public Health England (PHE) in the delivery of essential services central to the COVID-19 response. Dispatch of orders and provision of all services remains suspended at this time; however, we are working hard to direct customers to products where possible.
We will continue to accept orders on the understanding that these will not be dispatched for some time and there will be a significant delay in delivery. However, please note that we are unable to receive any samples at this time.
We are also working closely with our distributors and collaborators to assist as many customers as possible in accessing the products they need. Please contact our Customer Services Team firstname.lastname@example.org to see what options are open to you.
Our aim is to resume supply and services as soon as possible. This is a rapidly evolving situation and regular updates will be available by email and on the Culture Collections website.
As part of Public Health England we will continue to monitor and act on the advice of our organisation and also that of the World Health Organisation regarding COVID-19. If the advice from the UK authorities changes, we will act upon it immediately and update this statement.
Thank you for your patience and understanding during this challenging time.
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