Technical Support

At culture collections we are committed to optimizing your research and customer experience. Explore our range of online resources to provide technical support for our products and services.

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             How-to guides

Certificates of Analysis (CoA)

1. Search for the cell line/strain you want the certificate for

2. Open the correct catalogue entry and click the CoA icon (situated in the box on the right hand side of the catalogue entry)

3. Enter the lot number into the search field for the format of the cells received, click search

Please note: If the CoA required is not available via the website, you can request it using the Request Certificate of Analysis link.

 

Protocols

Explore our protocols for detailed guides on cell culture, opening and growing freeze-dried bacteria strains and instructions in multiple languages. Find out more here.

 

Cell culture information

• Fundamental Techniques in Cell Culture Laboratory Handbook

• Cell line passage numbers explained

• important technical information for successful culture of your cells

• Suitable reagents for the culture of ECACC cell lines

• Ethical considerations for obtaining cell lines

• Discontinued cell lines

• Misidentified cell lines

 

Mycoplasma and sterility testing

• Mycoplasma and sterility testing services

 

Cell line authentication services

• Cell line authentication services and Nardone open letter

 

Human genetic services

• Human genetic services

 

DNA

• How to handle DNA on receipt

 

Bacteria information

• NCTC equivalents to ATCC strains

 

Material Safety Data Sheets (MSDS)

• MSDS For Aspergillus Fumigatus Transcription Factor KO Collection

• MSDS for ECACC Nucleic Acids

• MSDS for ECACC frozen cell cultures

• MSDS for ECACC growing cell cultures

• MSDS for LENTICULE® discs (Norovirus)

• MSDS for LENTICULE® discs (Hepatitis A virus)

• MSDS for NCTC freeze-dried bacterial culture products

• MSDS for NCTC bacterial DNA

• MSDS for NCPV

• MSDS for NCPV - Irradiated Virus products

• MSDS for NCPV - irradiated Mpox

 

General

• Terms and conditions of supply

• The Nagoya Protocol